Sophie Hoops

Unfortunately due to hygiene reasons this product cannot be returned. Please ensure you choose carefully before purchasing.

• Take your jewellery off if you're involved in any activity which could scratch, knock or damage it. If in any doubt, take it off and keep it safe.
• Take it off when you go to bed.
• Keep it well away from chemicals, especially chlorine. If it does come into contact with chemicals, rinse it in water immediately.
• Bathe and apply any lotions or perfumes before you put your jewellery on. Organic gemstones like pearls and opals are particularly vulnerable to acids, even perspiration.
• Store it separately, ideally in a soft-lined box or case, so that your favourite pieces don't tangle, rub or scratch one another. Pearls in particular should be kept separately as they are easily scratched by hard gemstones.
• Make sure chains and necklaces are fastened when storing to avoid tangling.
• Remove jewellery while cooking, cleaning and washing up.
• When storing jewellery, please keep it away from sunlight, excessive heat or damp conditions.

Whilst we endeavour to fulfil all orders, please be aware that some styles may not be available at the time of dispatch, particularly during sale or high demand periods like Christmas. If an item becomes unavailable, we will attempt to reorder it quickly and dispatch it to you as soon as possible. We will notify you if we are unable to fulfil your order.

We take pride in using premium-quality metals and gemstones. To give you complete peace of mind, all of our jewellery comes with a complimentary 12-month manufacturer’s warranty.

Please note, this warranty does not cover general wear and tear or damage caused by the wearer.